Agenda item

Questions, Representations and Statements of Case

The following representation has been submitted by Mr S. Raja:

 

 

 

  1. Fire Risk Assessments (FRA) & Compliance
  • The recent FOI response (Ref: FOIA 33570) confirmed that while all council-owned residential properties have an FRA, 700 properties have not had an assessment in the past three years.
  • Can the council confirm its timeline for conducting up-to-date FRAs on these properties?
  • Will residents be given access to FRA schedules for their buildings?
  • If the council was so confident in the FRA from 2017, how has January 2025 on one of seven hundred properties found concerns? Were the internal reviews flawed?

 

  1. Fire Safety Concerns & Transparency
  • The council claims that no inquiries from Leicestershire Fire and Rescue Service (LFRS) have gone unanswered.
  • However, can the council provide a record of past concerns raised by LFRS, action taken, and deadlines met to ensure full transparency?

 

  1. Right to Buy (RTB) Delays & Complaints
  • The council has refused to provide data on financial losses or complaints related to RTB delays, citing retrieval costs.
  • Given the significant increase in RTB applications, does the council have sufficient staffing and resources to process applications without unnecessary delays?
  • Can the council commit to publishing RTB complaint statistics quarterly to improve transparency? I understand there is no measure at present and so the leadership demonstrates they have no control over potential improvements. 
  • I request a measurement of the RTB (Right to Buy) team's case response rates. How long do they currently take per case? Will the council commit to an improvement plan? Currently, there are no publicly available statistics, meaning no transparency or accountability on this matter.

 

  1. RTB Lease Pack Charges & Accountability
  • The council charges £125 per lease pack but does not track total revenue from these charges.
  • Shouldn’t this be a recorded financial transaction, given that it involves resident payments? How does the department ensure the finances are allocated correctly back to RTB or Housing?
  • Can the council provide a breakdown of what this charge covers and how it is justified? If no account is kept, then how have they made up this figure and justify it?

 

  1. Impact of RTB Sales on Affordable Housing Supply
  • Given the budget strain expected from the spike in RTB applications, what specific measures is the council taking to offset housing stock depletion?
  • Can the council outline its strategy to replenish lost social housing in the coming years?

 

  1. Estate Management & Housing Services
  • The last Scrutiny Commission meeting highlighted concerns about fly-tipping and estate maintenance in council-owned housing. I would think the estate maintenance would include commitment to fire safety. 
  • What enforcement strategy is in place to tackle fly-tipping, particularly in council housing areas?
  • Given the confusion around the roles of City Wardens vs. Estate Wardens, can a clear responsibility guide be provided to tenants?

 

Minutes:

The following representation was submitted by Mr S. Raja.

 

  1. Fire Risk Assessments (FRA) & Compliance
  • The recent FOI response (Ref: FOIA 33570) confirmed that while all council-owned residential properties have an FRA, 700 properties have not had an assessment in the past three years.
  • Can the council confirm its timeline for conducting up-to-date FRAs on these properties?
  • Will residents be given access to FRA schedules for their buildings?
  • If the council was so confident in the FRA from 2017, how has January 2025 on one of seven hundred properties found concerns? Were the internal reviews flawed?

 

  1. Fire Safety Concerns & Transparency
  • The council claims that no inquiries from Leicestershire Fire and Rescue Service (LFRS) have gone unanswered.
  • However, can the council provide a record of past concerns raised by LFRS, action taken, and deadlines met to ensure full transparency?

 

  1. Right to Buy (RTB) Delays & Complaints
  • The council has refused to provide data on financial losses or complaints related to RTB delays, citing retrieval costs.
  • Given the significant increase in RTB applications, does the council have sufficient staffing and resources to process applications without unnecessary delays?
  • Can the council commit to publishing RTB complaint statistics quarterly to improve transparency? I understand there is no measure at present and so the leadership demonstrates they have no control over potential improvements. 
  • I request a measurement of the RTB (Right to Buy) team's case response rates. How long do they currently take per case? Will the council commit to an improvement plan? Currently, there are no publicly available statistics, meaning no transparency or accountability on this matter.

 

 

 

  1. RTB Lease Pack Charges & Accountability
  • The council charges £125 per lease pack but does not track total revenue from these charges.
  • Shouldn’t this be a recorded financial transaction, given that it involves resident payments? How does the department ensure the finances are allocated correctly back to RTB or Housing?
  • Can the council provide a breakdown of what this charge covers and how it is justified? If no account is kept, then how have they made up this figure and justify it?

 

  1. Impact of RTB Sales on Affordable Housing Supply
  • Given the budget strain expected from the spike in RTB applications, what specific measures is the council taking to offset housing stock depletion?
  • Can the council outline its strategy to replenish lost social housing in the coming years?

 

  1. Estate Management & Housing Services
  • The last Scrutiny Commission meeting highlighted concerns about fly-tipping and estate maintenance in council-owned housing. I would think the estate maintenance would include commitment to fire safety. 
  • What enforcement strategy is in place to tackle fly-tipping, particularly in council housing areas?
  • Given the confusion around the roles of City Wardens vs. Estate Wardens, can a clear responsibility guide be provided to tenants?

 

In Mr Raja’s absence, the representation was taken as read. The Director of Housing provided a summary response, and it was noted that:

 

·       The full, written response was to be sent to Mr Raja in due course.

·       All council-owned blocks of flats have a Fire Risk Assessment, the frequency of which are based on the block risk. The block this enquiry referred to held the lowest risk and there was no mandatory timescale for conducting the assessment. The FRA was last carried out 7 years ago. The new FRA had now been completed and it identified a few minor issues that had since been completed. The process was not felt to be flawed.

·       Leicester City Council’s working relationship with Leicestershire Fire and Rescue Service was very good. Independently chosen sites were audited, and any further requests for information had to be met by a specific date which had always occurred on time.

·       There had been a significant increase in Right to Buy applications, which has affected turnaround times.

·       The lease pack charge of £125 reflected administrative costs and established financial governance procedures had been followed to ensure appropriate management of payments.

·       Estate Wardens carried out regular ongoing maintenance of estates, while City Wardens worked with Housing officers to address instances where waste had been fly-tipped, and tenants needed to be interviewed and possibly fined for the offence.

 

 

The Chair asked whether members had any questions or comments. It was noted that:

  • City wardens were going to be working outside of their usual locations for several weeks, meaning more pressure may fall on Housing Officers. Appropriate communications were suggested.