Issue - decisions
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The
following service proposals be approved:
- Proposals for improvements to
communications with tenants.
- Increasing
the range of small repair jobs that are the tenants’ responsibility,
except where tenants receive an adult social care package and tenants
advice to undertake small DIY items.
- To provide the normal repairs service
between Monday and Friday 8am to 4pm.
- Reclassifying repairs and their
timescales and to give clear information to tenants about what we will do
and when.