Agenda and minutes

Adult Social Care Scrutiny Commission - Thursday, 13 November 2025 5:30 pm

Venue: Meeting Room G.01, Ground Floor, City Hall, 115 Charles Street, Leicester, LE1 1FZ

Contact: Katie Jordan, Senior Governance Officer, email:  katie.jordan@leicester.gov.uk  Julie Bryant, Governance Services Officer, email:  julie.bryant@leicester.gov.uk

Items
No. Item

144.

Welcome and Apologies for Absence

To issue a welcome to those present, and to confirm if there are any apologies for absence.

 

Minutes:

It was noted that apologies for absence were received from Cllr Orton with Cllr Dave as substitute and Cllr Sahu with Cllr Kitterick as substitute.

 

145.

Declarations of Interests

Members will be asked to declare any interests they may have in the business to be discussed.

 

 

Minutes:

Cllr March announced a potential career interest in the CQC item.

Cllr Russell announced that she had been the Executive Lead for the service area when the CQC inspection took place

 

146.

Minutes of the Previous Meeting pdf icon PDF 132 KB

The minutes of the meeting of the Adult Social Care Scrutiny Commission held on Thursday 26th June have been circulated and Members will be asked to confirm them as a correct record.

Minutes:

The Chair highlighted that the minutes from the meeting held on 26th June were included in the agenda pack and asked Members to confirm whether they were an accurate record.  
 
AGREED:
 

  • It was agreed that the minutes for the meeting on 26th June 2025 were a correct record. 

 

147.

Chairs Announcements

The Chair is invited to make any announcements as they see fit. 

 

Minutes:

The Chair noted that all Council Members had been invited to the meeting for consideration of the CQC item and welcomed additional members.

 

148.

Questions, Representations and Statements of Case

Any questions, representations and statements of case submitted in accordance with the Council’s procedures will be reported.

 

Minutes:

It was noted that none had been received.  

 

149.

Petitions

Any petitions received in accordance with Council procedures will be reported.

 

Minutes:

It was noted that none had been received.  

150.

Proposal to Implement the Care Arrangement Fee in Adult Social Care pdf icon PDF 140 KB

The Director for Adult Social Care and Commissioning submits a report setting out the background on a proposal to implement an optional care arrangement fee.

 

The report also outlines the measures that will be introduced to support self-funders in their decision making, should this arrangement be introduced.

 

Additional documents:

Minutes:

The Director for Social Care and Commissioning submitted a report and gave a presentation on the powers within the Care Act 2014 which allowed the council to implement the proposed charging approach. Research had been carried out to understand practice across the country. A targeted 6 week consultation took place between 11th  August and 26th September. As a result of the feedback the proposal was revised to introduce a single one off fee payable to the local authority, with all other associated care costs covered by the council. It was noted that:

 

The proposed charge was £165.47 per arrangement. This was considered favourable compared to the 24 local authorities examined. The fee reflected the administrative cost incurred and the council emphasised that it was not a profit making organisation.

 

Implementation was planned in a way that minimised the impact on residents and responded to consultation feedback. A total of 45% of respondents felt the revised proposal was manageable. Scheduled payment options, and support to help people make an informed choice would be offered .

 

In discussion with Members, the following was noted:

  • Clarification was sought on what performance indicators would be used to track the impact of the scheme and ensure quality. Officers referred to the quality information already included in the report and explained that relevant data on the service and fee would be collected.
  • Concerns were raised that 32% of people were already known to be affected and that no clear indicators had been set to measure the impact. Officers stated that uptake of the arrangement was optional and could be declined if residents believed it would negatively affect them.
  • The discussion reflected wider concerns about the shift in responsibility towards residents managing their own care. Members highlighted the potential risks to individuals and the need to understand the real world impact of this change on people’s lives and financial stability.
  • Questions were raised about the financial implications for those with savings above the £23k threshold. Members noted that the proposed £165.47 fee would be a one off fee, not an annual fee,
  • Further queries explored the administrative costs and whether the fee was being introduced to raise income. Officers confirmed that around 234 people currently received this type of arrangement, with an estimated 135 expected to take up the option each year. The administrative cost remained £165.47 per arrangement. Expected income was around £19k in year 1 rising to around £113k in year 5. Officers reiterated that the council was legally required to break even and could not generate profit from the fee.
  • Members questioned why the department needed additional income when it had underspent in recent years. It was explained that the wider local authority continued to face financial challenges and that underspends could not be relied upon in future.
  • The discussion broadened to consider the wider position of self-funders. Members highlighted that the £23k savings threshold had not increased for many years and no longer reflected current costs of living. Concerns were raised  ...  view the full minutes text for item 150.

151.

CQC Report pdf icon PDF 191 KB

The Strategic Director for Social Care & Education submits a report to present the outcome of the Care Quality Commission assessment of Adult Social Care and the action plan developed as a result.  

Additional documents:

Minutes:

The Strategic Director for Social Care & Education submitted a report and gave a presentation to the Commission on the outcome of the Care Quality Commission assessment of Adult Social Care, and the action plan developed as a result.  

 

The Assistant City Mayor for Adult Social Care Dawood introduced the report noting the following:

 

  • The Local Authority rating had been ‘Requires improvement’.
  • The report did not set out any recommendations. Since the inspection, substantial progress had been made, and an action plan had been implemented.
  • Leicester’s scoring was only marginally below the threshold for a rating of ‘Good’.
  • Scrutiny input played a vital role. Recommendations and engagement with the Commission were welcomed. 

 

The Strategic Director for Social Care & Education presented the slides, key points to note were as follows:

 

  • The inspection commenced over a year ago, with offsite work followed by the onsite inspection. Results had been published in July 2025.
  • This had marked the first round of CQC assessments with the next expected to take place in 3 years’ time.
  • The inspection had taken individual comments into account.
  • Ratings were scored in terms of percentages.
  • Leicester had scored 56% which was higher than some neighbouring Local Authorities. Derbyshire County Council scored 67% and their strengths might be a source of learning.
  • Other Council services were inspected separately, including the Integrated Crisis Response, Shared Lives and the Reablement Provider Services. All were rated Good.
  • Some assessment criteria in the CQC Assessment had been rated ‘Good’ including Partnerships and Communities.
  • Priority areas included improving carer experiences, accessible guidance and support, waiting times, governance and safeguarding processes, care market and quality. Targets had been created, risks and opportunities were identified in the action plan.

 

In response to member questions and comments, the following was noted:

 

  • A blended approach to improvement was considered essential, combining the findings of the report with existing data and intelligence.
  • Annual conversations via the Association of Directors of Adult Social Services and the peer reviews would continue to shape intelligence.
  • There was a high level of confidence in delivering improvements and in setting future targets.
  • Regular updates would be brought back to scrutiny.
  • The Council’s own self-assessment had already highlighted issues with waiting times.
  • System related issues had contributed to some data inaccuracies.
  • Significant work was going into improving performance reporting.
  • The Council had raised some concerns regarding report accuracy, and this had been further raised (by the Regional Care and Health Improvement Advisor) with central government, but the focus was now on moving forward.
  • The long-term strategy remained rooted in grassroots engagement, the report did not identify the groups that contributed feedback, which made following up specific comments more challenging.
  • The Leading Better Lives Programme had been referenced in the report for good practice, this was fully co-produced.
  • Multi-agency safeguarding procedures had been recognised but more detailed team-level guidance had been suggested as a gap; work was ongoing in this area and a new post of Safeguarding Adult Practice lead was being recruited to.
  • It was noted that  ...  view the full minutes text for item 151.

152.

Work Programme pdf icon PDF 83 KB

Members of the Commission will be asked to consider the work programme and make suggestions for additional items as it considers necessary.

 

Minutes:

The Chair reminded Members that should there be any items they wish to be considered for the Work Programme to share these with her and the Senior Governance Officer.

 

153.

Any Other Urgent Business

Minutes:

There being no further business, the meeting closed at 19.33